Coffee Shop Shift Supervisor: Lead Craft & Community

Starbucks Corp.; North Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

401(k) with company match

Tuition assistance

Paid vacation

Stock program

Job summary

Starbucks Coffee Company in North Chicago, IL is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming store where customers connect over great coffee.

You will coach partners, manage daily operations, uphold quality standards, and support a safe, efficient shift. The role emphasizes dependable attendance, flexible hours, and teamwork in a fast-paced retail environment.

This position offers growth through developmental experiences and a comprehensive benefits package.

Qualifications

• Six months of experience in customer-facing roles.
• Ability to delegate tasks to others and coordinate a team.
• Strong communication and retail knowledge.
• Flexible availability including weekends and holidays.

Responsibilities

• Lead store operations during shifts with craft and heart.
• Coach and develop partners to deliver quality beverages and service.
• Ensure store safety, cash handling, and adherence to policies.

Skills

Leadership

Customer service

Communication

Teamwork

Reliability

Flexibility

Operational knowledge

Job description

Starbucks Coffee Company in North Chicago, IL is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming store where customers connect over great coffee.

You will coach partners, manage daily operations, uphold quality standards, and support a safe, efficient shift. The role emphasizes dependable attendance, flexible hours, and teamwork in a fast-paced retail environment.

This position offers growth through developmental experiences and a comprehensive benefits package.