Coffee Shop Shift Lead - Craft & Customer Champion

Starbucks Corp.; Taos (NM); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

401(k) employer match

Tuition coverage via Starbucks College

Tuition coverage via Starbucks College

Backup care

Job summary

Starbucks Corp. in Taos, NM seeks a shift supervisor to lead with craft and heart, creating a welcoming space for the local community. You will guide beverage and food preparation, coach team members, and ensure quality and safety across all shift activities.

The role emphasizes strong communication, teamwork, and the ability to manage customer requests while upholding store policies and standards. This is a customer-facing leadership position in a busy retail café environment.

Qualifications

• Direct the work of others in a fast-paced retail setting.
• Learn quickly and adapt to new procedures and recipes.
• Communicate clearly with customers and teammates.
• Know the basics of a retail environment, safety and cash handling.
• Build rapport with customers and colleagues to support a welcoming store.
• Collaborate effectively as part of a team to meet store goals.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space for the community.
• Prepare and coach the preparation of beverages and food to standard recipes or customized requests.
• Ensure quality, safety and cleanliness in store operations.
• Coach and delegate tasks to other partners to maintain smooth shift flow.
• Uphold store policies, cash handling, safety, and security during all shifts.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Team player

Customer relationship building

Job description

Starbucks Corp. in Taos, NM seeks a shift supervisor to lead with craft and heart, creating a welcoming space for the local community. You will guide beverage and food preparation, coach team members, and ensure quality and safety across all shift activities.

The role emphasizes strong communication, teamwork, and the ability to manage customer requests while upholding store policies and standards. This is a customer-facing leadership position in a busy retail café environment.