Lead Coffee Shop Shift Leader – Craft & Community

Starbucks Corp.; Rio Rancho (NM); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Stock program (S.I.P.)

Tuition assistance (Starbucks College)

Job summary

Starbucks Coffee Company in Rio Rancho, NM is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and foods, handle cash, and uphold store safety and policies.

The role emphasizes guest service, quick learning, strong communication, and the ability to coach others while working flexible hours, including early mornings, evenings, weekends, and holidays.

Qualifications

• 6 months of customer-facing experience.
• 6 months of experience delegating tasks to others or coordinating a team.
• Ability to prepare drinks and food to standard recipes or customize as requested.
• Strong communication and interpersonal skills.
• Able to maintain regular attendance and punctuality.
• Flexible availability including early mornings, evenings, weekends, and holidays.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Provide quality beverages and foods and uphold store safety and security.
• Coach and prepare beverages to standard recipes, applying customizations when needed.
• Delegate tasks and coordinate shifts to ensure smooth store operation.

Skills

Customer service

Cash handling

Food preparation

Team leadership

Communication

Attendance

Flexible hours

Retail knowledge

Interpersonal skills

Collaboration

Job description

Starbucks Coffee Company in Rio Rancho, NM is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise team members, ensure quality beverages and foods, handle cash, and uphold store safety and policies.

The role emphasizes guest service, quick learning, strong communication, and the ability to coach others while working flexible hours, including early mornings, evenings, weekends, and holidays.