Coffee Shop Shift Lead - Craft, Coach & Connect

Starbucks Corp.; Mexia (TX); On-site; USD 19,286,000 - 27,552,000; Full time

Job summary

Starbucks Coffee Company is seeking a shift supervisor who will lead with craft and heart, ensuring a welcoming space for the local community. You will guide beverage and food preparation, uphold quality standards, and support store safety and cash handling during dynamic shifts.

You will coach teammates, manage tasks, and model exceptional customer service, partnering with the team to foster a positive work environment and strong community connections.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Prepare and coach beverage/food preparation per standard recipes; adapt for customers.
• Six months of experience delegating tasks and coordinating two or more employees.

Responsibilities

• Lead shop operations with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food products, cash handling, and store safety.
• Coach and develop teammates to deliver exceptional customer service.
• Support scheduling and maintain a positive, inclusive team environment.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor who will lead with craft and heart, ensuring a welcoming space for the local community. You will guide beverage and food preparation, uphold quality standards, and support store safety and cash handling during dynamic shifts.

You will coach teammates, manage tasks, and model exceptional customer service, partnering with the team to foster a positive work environment and strong community connections.