Coffee Shop Shift Lead - Craft & Guest Experience

Starbucks Corp.; Fort Thomas (KY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Parental leave

401(k) retirement plan

Tuition coverage via Starbucks College

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will oversee and coach barista teams, maintain quality beverages and food, and uphold store safety and standards.

This role emphasizes attendance, flexibility, and strong customer interaction in a fast-paced retail environment. As a partner, you will access comprehensive benefits including health, dental, vision, life insurance, disability coverage, paid parental

Qualifications

• Maintain regular attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours, including early mornings, evenings, weekends, nights and/or holidays.
• Six months of experience in a position requiring interaction with customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Six months of experience delegating tasks and coordinating two or more employees.
• Ability to direct the work of others; learn quickly; communicate well; work in retail environments; build relationships.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Interpersonal skills

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will oversee and coach barista teams, maintain quality beverages and food, and uphold store safety and standards.

This role emphasizes attendance, flexibility, and strong customer interaction in a fast-paced retail environment. As a partner, you will access comprehensive benefits including health, dental, vision, life insurance, disability coverage, paid parental