Coffee Shop Shift Lead - Craft, Coach & Community

Starbucks Corp.; Joliet (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) employer match

Tuition reimbursement

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space and quality beverages for the community. You will coach team members, manage daily operations, and uphold store policies with strong customer service focus.

Throughout you will mentor partners, handle cash with accuracy, and collaborate closely with store leadership to sustain performance and safety standards.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience for the community.
• Prepare and coach food and beverage preparation to standard recipes or customer customizations.
• Direct the work of team members and coordinate tasks to maintain smooth store operations.
• Ensure adherence to quality, cash handling, safety and security procedures.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Interpersonal skills

Team player

Customer service

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space and quality beverages for the community. You will coach team members, manage daily operations, and uphold store policies with strong customer service focus.

Throughout you will mentor partners, handle cash with accuracy, and collaborate closely with store leadership to sustain performance and safety standards.