Coffee Shop Shift Lead - Craft & Community Coach

Starbucks Corp.; Rialto (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition coverage via Starbucks College

Paid vacation

Sick time

Parental leave

Holiday pay

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations in our coffeehouse. You will guide partners, ensure quality beverages and food, and coach teammates to deliver exceptional service while maintaining a welcoming space for the community.

You will delegate tasks, oversee cash handling, and uphold store standards. The role requires strong communication, teamwork, and the ability to adapt to flexible hours across mornings, evenings, weekends, and holidays.

Qualifications

• Attendance and punctuality required.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Six months of customer-facing experience preferred and ability to handle customer requests.

Responsibilities

• Direct the work of others and delegate tasks to a team.
• Prepare and coach the preparation of beverages and food to standard recipes, with customization as needed.
• Lead with craft and heart to create a welcoming space for the community.
• Coordinate tasks of two or more employees to ensure smooth store operation.
• Maintain store policies, safety, cash handling and security.

Skills

Customer service

Team leadership

Communication

Cash handling

Food & beverage prep

Training & coaching

Attendance & punctuality

Flexible hours

Interpersonal skills

Retail knowledge

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations in our coffeehouse. You will guide partners, ensure quality beverages and food, and coach teammates to deliver exceptional service while maintaining a welcoming space for the community.

You will delegate tasks, oversee cash handling, and uphold store standards. The role requires strong communication, teamwork, and the ability to adapt to flexible hours across mornings, evenings, weekends, and holidays.