Coffee Shop Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Tampa (FL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan with company-m8

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor who will lead with craft and heart to create a welcoming environment for customers. The role requires preparing beverages and foods to standard recipes, coaching teammates, and delegating tasks to ensure smooth store operations.

The position supports flexible hours and emphasizes meeting store policies, safety procedures, and delivering quality service. Starbucks offers generous benefits and a supportive growth culture for partners.

Qualifications

• Ability to direct the work of others.
• Strong communication and interpersonal skills.
• Experience handling customer requests and maintaining service quality.
• Familiarity with store safety and security protocols.
• Flexibility to work early mornings, evenings, weekends, and holidays.

Responsibilities

• Lead with craft and heart to make the store a welcoming space.
• Prepare and coach the preparation of beverages and foods to standard recipes.
• Delegate tasks to team members and coordinate tasks for 2+ staff.
• Ensure cash handling and store safety procedures are followed.
• Provide excellent customer service and maintain store policies.

Skills

Customer service

Team leadership

Communication skills

Cash handling

Retail environment knowledge

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor who will lead with craft and heart to create a welcoming environment for customers. The role requires preparing beverages and foods to standard recipes, coaching teammates, and delegating tasks to ensure smooth store operations.

The position supports flexible hours and emphasizes meeting store policies, safety procedures, and delivering quality service. Starbucks offers generous benefits and a supportive growth culture for partners.