Coffee Shop Shift Lead – Craft, Coach & Connect

Starbucks Corp.; Long Beach (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan with company match

Paid vacation

Tuition coverage

Parental leave

Holiday pay

Disability benefits

DACA reimbursement

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead daily cafe operations in a welcoming, community-focused space. You will coach partners, ensure quality beverages and food, and maintain store standards with attention to safety and efficiency.

You will collaborate with team members to meet customer needs, handle cash and safety procedures, and contribute to a positive, inclusive work environment that reflects the Starbucks brand and values.

Qualifications

• Demonstrated ability to direct the work of others and coach team members.
• Strong oral and written communication skills in a fast paced retail environment.
• Experience in customer service and handling store operations.
• Ability to collaborate with teammates to meet goals and maintain standards.

Responsibilities

• Prepare and coach the preparation of drinks and food to standard recipes and customer requests.
• Delegate tasks and coordinate the work of two or more employees during shifts.
• Ensure store policies, safety, cash handling, and security measures are followed.
• Lead with craft and heart to create a welcoming space for the community.

Skills

Leadership

Customer service

Communication

Teamwork

Retail knowledge

Quick learner

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead daily cafe operations in a welcoming, community-focused space. You will coach partners, ensure quality beverages and food, and maintain store standards with attention to safety and efficiency.

You will collaborate with team members to meet customer needs, handle cash and safety procedures, and contribute to a positive, inclusive work environment that reflects the Starbucks brand and values.