Coffee Shop Shift Lead — Craft, Coach & Community

Starbucks Corp.; Fairview Heights (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid vacation

Tuition assistance

Parental leave

Employee discounts

Job summary

Starbucks Coffee Company in Fairview Heights, IL is seeking a shift supervisor to lead daily store operations, coach partners, and ensure quality beverages and food for customers. The role emphasizes craft, heart, and making the store a welcoming space for the community.

You will manage staffing, training, and uphold safety and cash-handling standards while delivering exceptional guest experiences and supporting teammates in a fast-paced environment.

Qualifications

• Maintain regular and punctual attendance and be reliable.

Skills

Direct the work of others

Effective communication

Retail knowledge

Interpersonal skills

Team player

Learn quickly

Customer service

Relationship building

Job description

Starbucks Coffee Company in Fairview Heights, IL is seeking a shift supervisor to lead daily store operations, coach partners, and ensure quality beverages and food for customers. The role emphasizes craft, heart, and making the store a welcoming space for the community.

You will manage staffing, training, and uphold safety and cash-handling standards while delivering exceptional guest experiences and supporting teammates in a fast-paced environment.