Coffeehouse Shift Lead: Craft, Coach & Customer Moments

Starbucks Corp.; Niles (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. in Illinois seeks a Shift Supervisor to lead with craft and heart, ensuring every beverage and moment helps create a welcoming community space.

You will supervise daily store operations, coach teammates, uphold quality standards, and maintain safety and cash handling procedures while delivering fast, friendly service during flexible hours, including early mornings and nights.

We offer comprehensive benefits, growth opportunities, and a supportive team environment.

Qualifications

• Six months of experience in a position requiring interaction with customers.
• Six months of experience delegating tasks to other employees or coordinating two or more staff.
• Prepare and coach food and beverages to standard recipes or customized for customers.

Responsibilities

• Lead shift with craft and heart to make the store a welcoming space for the community.
• Direct the work of team members and ensure quality beverages and food.
• Uphold store policies, cash handling, safety, and security during operations.

Skills

Customer service

Team leadership

Communication skills

Retail knowledge

Flexibility

Food & beverage prep

Job description

Starbucks Corp. in Illinois seeks a Shift Supervisor to lead with craft and heart, ensuring every beverage and moment helps create a welcoming community space.

You will supervise daily store operations, coach teammates, uphold quality standards, and maintain safety and cash handling procedures while delivering fast, friendly service during flexible hours, including early mornings and nights.

We offer comprehensive benefits, growth opportunities, and a supportive team environment.