Shift Lead — Craft Coffee & Community Impact

Starbucks Corp.; Homer Glen (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Tuition coverage

401(k) with company match

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a team and deliver high-quality beverages in a welcoming store environment in Illinois. You will coach colleagues, ensure operational standards, and maintain a friendly, efficient customer experience.

The role emphasizes craft, heart, and teamwork, with growth opportunities and industry-leading benefits. Starbucks invests in partners through extensive health, education, and retirement programs.

Qualifications

• Regular attendance and punctuality, with flexible hours.
• 6 months of customer-facing experience.
• 6 months of coordinating tasks among employees.
• Ability to prep beverages and food to standard recipes.

Responsibilities

• Lead daily shift with craft and heart to greet customers.
• Ensure quality beverages and food according to recipes and standards.
• Coach and delegate tasks to team members during shifts.
• Uphold store safety, policies and procedures at all times.

Skills

Direct the work of others

Customer service

Team collaboration

Effective communication

Retail knowledge

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a team and deliver high-quality beverages in a welcoming store environment in Illinois. You will coach colleagues, ensure operational standards, and maintain a friendly, efficient customer experience.

The role emphasizes craft, heart, and teamwork, with growth opportunities and industry-leading benefits. Starbucks invests in partners through extensive health, education, and retirement programs.