Coffee Shop Shift Lead — Craft, Coach & Connect

Starbucks Corp.; Chicago (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage for bachelor's degree

Job summary

Starbucks Corp. seeks a Shift Supervisor to lead with craft and heart, creating a welcoming space for customers in our Chicago stores.

You will guide team members, prepare beverages and foods to standard recipes, and ensure smooth store operations with attention to policy and safety. We value growth through developmental experiences and offer industry-leading benefits, including insurance options, a retirement plan, tuition support, and paid time off.

Qualifications

• Regular attendance and punctuality, with or without reasonable accommodation
• Flexible hours including mornings, evenings, weekends, nights and/or holidays
• Provide quality beverages and food to standard recipes and customized for customers
• At least six months of customer-facing experience
• Experience delegating tasks to two or more employees

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space for the community
• Ensure quality beverages and food to standard recipes and customer specifications
• Balance cash handling, store safety, and security per policy
• Coach and delegate tasks to team members and maintain store operations
• Uphold store policies and provide excellent customer service

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. seeks a Shift Supervisor to lead with craft and heart, creating a welcoming space for customers in our Chicago stores.

You will guide team members, prepare beverages and foods to standard recipes, and ensure smooth store operations with attention to policy and safety. We value growth through developmental experiences and offer industry-leading benefits, including insurance options, a retirement plan, tuition support, and paid time off.