Coffee Shop Shift Lead - Craft, Coach & Community

Starbucks Corp.; New York (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, motivate a team, and ensure exceptional customer service. You will coach partners, maintain quality beverages and food to standard recipes, and uphold store safety and security.

This role emphasizes warmth, craft, and community engagement. We offer extensive growth opportunities, a comprehensive benefits package, and a commitment to employee development.

Qualifications

• Six months of experience interacting with customers in a role.
• Six months of experience delegating tasks to employees.
• Prepare beverages/food to standard recipes or customer specifications.
• Maintain attendance, punctuality and store policies.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space.
• Coach and delegate tasks to team during shifts to ensure service quality.
• Ensure beverages/food meet standard recipes and customer specs.
• Maintain store safety, cash handling and policy compliance.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail environment knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, motivate a team, and ensure exceptional customer service. You will coach partners, maintain quality beverages and food to standard recipes, and uphold store safety and security.

This role emphasizes warmth, craft, and community engagement. We offer extensive growth opportunities, a comprehensive benefits package, and a commitment to employee development.