Coffee Experience Advocate — Retail

Nestlé S.A.; Atlanta (GA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401k with company match

Healthcare coverage

Free Nespresso machine

Coffee product allowance

Educational reimbursement

Job summary

Nestlé Nespresso USA is seeking a Retail Sales Associate for Lenox Square Mall in Atlanta. You will guide customers to coffee and machines, delivering an inviting boutique experience and sharing our coffee expertise.

You will be a welcoming face, promoting hospitality, and building relationships with customers while contributing to a high-energy team. The role offers growth within a global coffee company and a strong total rewards package.

Qualifications

• You are inherently a people person and thrive in a customer service environment.
• Able to work in a fast-paced environment and adapt to change.
• Punctual and available to work open/closing shifts, weekends and holidays.
• Patience and resourcefulness for day-to-day challenges.

Responsibilities

• Brand Advocate: promote our mission and values in sustainability and recycling.
• Customer Obsessed: provide hospitality and work with people.
• Greet and Engage: create a memorable customer experience and ensure return visits.
• Listen and Learn: understand customer needs and recommend coffee and machine solutions.
• Product Knowledge and Promotions: offer tastings and showcase product knowledge to grow sales.
• Team Collaboration and Respect: support teammates and contribute to a cohesive environment.
• Operations and Safety: maintain boutique standards, assist with shipments, displays, stock, and cleanliness.
• Training and Learning: participate in training to set up for success beyond day one.

Skills

Customer service

Hospitality

Teamwork

Availability weekends/holidays

Job description

Nestlé Nespresso USA is seeking a Retail Sales Associate for Lenox Square Mall in Atlanta. You will guide customers to coffee and machines, delivering an inviting boutique experience and sharing our coffee expertise.

You will be a welcoming face, promoting hospitality, and building relationships with customers while contributing to a high-energy team. The role offers growth within a global coffee company and a strong total rewards package.