Retail Coffee Experience Specialist

Nestlé S.A.; Dallas, Northern (TX, KY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Coffee expertise

Caring culture

Growth & development

Purposeful work

Job summary

Nestlé Nespresso USA in Dallas’s Northpark Center is seeking a Retail Sales Associate who will welcome customers, guide them to the perfect coffee, and create an inviting boutique experience. You’ll learn coffee knowledge, participate in tastings, uphold a clean, display-forward shop, process shipments, and collaborate with a friendly team as you grow your career.

The role offers competitive pay, quarterly bonuses, and a supportive culture with opportunities in development and DEI initiatives.

Qualifications

• You are inherently a people person.
• You enjoy working in a fast-paced environment.
• You are punctual and available to work open and closing shifts, weekends, and holidays.
• You have patience for day-to-day challenges and are resourceful in troubleshooting on the spot.

Responsibilities

• Brand Advocate: You share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
• Customer Obsessed: You have a heart for hospitality and working with people.
• Greet and Engage: You create a memorable experience for customers, making them feel valued and eager to return.
• Listen and Learn: You understand the customer’s needs and recommend personalized coffee and machine solutions.
• Product Knowledge and Promotions: You offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
• Team Collaboration and Respect: You proactively support and collaborate with team members to create a cohesive and successful work environment.
• Operations and Safety: You will take part in maintaining our elegant boutique environment, assisting with shipments, arranging eye-catching displays, keeping the coffee wall stocked and ensuring cleanliness.
• Training and Learning: You will undergo a training period that sets you up for success well beyond your first day.

Skills

Customer service

Hospitality

Punctuality

Availability

Job description

Nestlé Nespresso USA in Dallas’s Northpark Center is seeking a Retail Sales Associate who will welcome customers, guide them to the perfect coffee, and create an inviting boutique experience. You’ll learn coffee knowledge, participate in tastings, uphold a clean, display-forward shop, process shipments, and collaborate with a friendly team as you grow your career.

The role offers competitive pay, quarterly bonuses, and a supportive culture with opportunities in development and DEI initiatives.