Boutique Retail Team Lead — Elevate Customer Experience

PowerToFly; Atlanta (GA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus

401k with Company match

Healthcare coverage

Job summary

Nespresso USA in Atlanta seeks a Team Lead for its luxury boutique in Lenox Square Mall. You will partner with the Store Manager to elevate the customer journey through strong leadership and service excellence.

You will coach your team to deliver exceptional coffee experiences, develop product knowledge, and drive sales in a hospitality-driven culture. Competitive pay and growth opportunities accompany a comprehensive rewards package.

Qualifications

• 2+ years of experience in driving sales and leading a team in a high-volume retail environment.
• Excellent communication and guest service skills.
• Availability to work open/closing shifts, weekends and holidays.

Responsibilities

• Drive results as manager on duty, maximize store productivity and build customer relationships.
• Maintain store standards: cleanliness, visual merchandising, inventory and cash processes.
• Provide hospitality-driven service, sharing product knowledge and sustainability practices to enhance customer experience.

Skills

Sales leadership

Retail management

Customer service

Communication

Job description

Nespresso USA in Atlanta seeks a Team Lead for its luxury boutique in Lenox Square Mall. You will partner with the Store Manager to elevate the customer journey through strong leadership and service excellence.

You will coach your team to deliver exceptional coffee experiences, develop product knowledge, and drive sales in a hospitality-driven culture. Competitive pay and growth opportunities accompany a comprehensive rewards package.