Coffee Education Lead for Wholesale & Café Training

Stumptown Coffee; Portland (OR); On-site; USD 62,000 - 67,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision insurance

401(k) plan with company match

Paid holidays

Job summary

Stumptown Coffee is seeking an Educator to deliver unparalleled coffee education across wholesale partners, retail cafes, and internal teams. You will design and lead in-person and virtual barista classes while maintaining quality standards.

Based in Portland, OR, the role collaborates with sales and education leaders, manages class schedules, uses CRM to track interactions, and travels to support partners with hospitality and knowledge sharing.

Qualifications

• Minimum 3 years of specialty coffee industry experience
• Demonstrated passion and enthusiasm for coffee
• Excellent barista skills including hospitality
• Knowledge of coffee origins, processing methods, and roasting
• Confident and effective communicator
• Able to represent Stumptown professionally
• Willingness to travel and learn
• Strong time management skills
• Flexible scheduling incl. holidays, evenings, weekends
• Fluency with computer and mobile devices
• Experience with virtual meeting software (Zoom, Google Meet)
• Valid driver’s license and clean driving record

Responsibilities

• Deliver unparalleled coffee education and tailored support to wholesale partners, to our retail cafes, and to the broader Stumptown team
• Host professional barista classes in person and virtual while maintaining quality standards
• Partner with Education leadership to design extracurricular workshops for cafe teams and top customers
• Lead ongoing coffee tastings for partners and community, providing support as needed
• Create and maintain class schedules and online scheduling platforms for in-person and virtual sessions
• Maintain cleanliness, organization, and functionality of the training lab
• Collaborate with regional sales in customer initiatives and engagement
• Utilize CRM to document and track customer interactions
• Audit customers to provide feedback on quality standards
• Develop, attend, and participate in brand, community and industry engagement opportunities
• Coordinate travel and support budgets with Education Director

Skills

Coffee knowledge

Barista skills

Communication

Travel willingness

Teamwork

Time management

Digital literacy

Mobility & driving

Virtual meeting tools

Professional presentation

Customer service

Industry knowledge

Tools

Zoom

Google Meet

Job description

Stumptown Coffee is seeking an Educator to deliver unparalleled coffee education across wholesale partners, retail cafes, and internal teams. You will design and lead in-person and virtual barista classes while maintaining quality standards.

Based in Portland, OR, the role collaborates with sales and education leaders, manages class schedules, uses CRM to track interactions, and travels to support partners with hospitality and knowledge sharing.