CoE IT Technician II — 24x7 Ops (TX)

United Parcel Service, Inc.; Dallas, Coppell (TX, TX); On-site; USD 28,000 - 39,000; Full time

Job summary

UPS in Coppell, TX is seeking a Technician to lead the execution of customized IT solutions and projects. You will coordinate with cross-functional teams, manage costs, inventory, and security of hardware, software, and network infrastructure, and support 24x7 service delivery.

The role may involve coding or integration with external systems, requires strong communication skills, and a valid driver's license for travel to UPS facilities.

Qualifications

• Ability to communicate highly technical information to both technical and non-technical users.
• Knowledge of Microsoft Operating Systems (operating systems/software).
• Experience with VPN, Remote Desktop Apps, Active Directory and various Web browsers.
• Must be a U.S. citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
• Must have a valid driver's license.

Responsibilities

• Lead the execution and implementation of IT solutions and initiatives with cross-functional teams.
• Coordinate delivery of IT services, support, and project deployments.
• Manage cost, staffing, equipment inventory, system compliance, safety, and security of resources.

Skills

Technical communication

Windows OS

VPN/Remote Desktop

Active Directory

Web browsers

Tools

ServiceNow

A+ Certification

Network+ Certification

Job description

UPS in Coppell, TX is seeking a Technician to lead the execution of customized IT solutions and projects. You will coordinate with cross-functional teams, manage costs, inventory, and security of hardware, software, and network infrastructure, and support 24x7 service delivery.

The role may involve coding or integration with external systems, requires strong communication skills, and a valid driver's license for travel to UPS facilities.