Cocktail Server

Monarch Black Hawk, Inc.; United States; On-site; USD 13,797 - 19,650; Full time

Benefits offered by this job

Health, dental, and vision insurance

Tuition and certification reimbursement

Company-matched 401(k)

Paid time off and holidays

Free meal per shift

Job summary

Monarch Black Hawk, Inc. is seeking a Beverage Cocktail Server to provide excellent service in the gaming area. Responsibilities include serving drinks, promoting specials, and ensuring compliance with beverage laws. Ideal candidates have casino experience and strong customer service skills.

Applicants must be available for all shifts and have a high school diploma. We offer competitive pay including tips, health benefits, and growth opportunities.

Qualifications

• Casino experience preferred.
• Ability to comply with all policies and regulations.
• Skill in establishing effective relationships with guests.

Responsibilities

• Serve beverages to guests.
• Promote drink specials effectively.
• Maintain cleanliness in work area.

Skills

Knowledge of beverage brands

Customer service skills

Ability to monitor guest behavior

Communication in English

Education

High School diploma or equivalent

Job description

Beverage Cocktail Server

Salary: $12.14/hour + tips

Status: Full Time, Part Time, On Call

Shift: Overnight, Swing, Days

Responsibilities

• Offer every guest in the gaming area a beverage.
• Promote drink specials and describe nightly live entertainment on the property.
• Serve beverages to guests in a friendly and timely manner.
• Follow casino/department drink service policies and check IDs to verify guests' age.
• Monitor guests for safe alcohol consumption and provide recommendations for wine, beer, or spirits.
• Maintain a clean workstation and section cleanliness by regularly picking up empty glasses and bottles and returning all glassware to the bar for cleaning.
• Order drinks in proper sequence and supplies when needed.
• Exemplify our core values, family style service, mission and vision.
• Perform other job‑related duties as assigned.

Qualifications

• Previous casino experience preferred.
• Maintain updated knowledge of the brands of beer, wine and liquors offered for consumption at the bars and the current prices.
• Available to work all shifts.
• Ability to understand and comply with all department and company policies, procedures, rules, and regulations.
• Skill in establishing and maintaining effective working relationships with staff and guests.
• Basic reading, writing and verbal communication in English.
• High School diploma or equivalent.
• Adhere to, enforce and practice all alcoholic beverage laws, policies and regulations.
• Continuously monitor for signs of intoxication.
• Adhere to all grooming standards.
• Must be able to obtain and maintain a Colorado Support Gaming License.

Additional Requirements

• Work may be performed in areas that may be unusually hot, cold, noisy, smoky, dimly lit, or brightly illuminated.
• May encounter three‑foot access areas and slippery surfaces; constant contact with guests and team members.
• Ability to work from a standing position for extended periods.
• Requires occasional bending and reaching from floor level to 6 ft., pushing/pulling, strong grasp, finger dexterity.
• Requires frequent standing, walking, and lifting/carrying up to 25 lbs., balancing, twisting, turning, repetitive use of both hands with light grasp, eye/hand coordination and manual dexterity.
• Must be able to perform simple tasks, simple reading, writing and math skills, and ability to compile information and memorize drink orders.
• Fast‑paced, high‑volume environment with constant public contact; must handle intoxicated guests professionally.

Benefits

• Enhanced health, dental, and vision insurance, flexible spending account.
• Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
• Growth opportunities within department/company.
• Free hot meal per shift.
• Company‑matched 401(k).
• Paid time off and six observed holidays.
• Bus transportation subsidy up to 80%.

Equal Opportunity Employer

Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. All qualified applicants are given equal opportunity and selection decisions are based on job‑related factors.