Cocktail Server

Dufry Careers; San Jose (CA); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holiday pay

Meal benefits

Transportation benefits

401(k) match

Employee assistance program

Career growth opportunities

Referral bonus

Job summary

The Cocktail Server at HMSHost near San Jose Airport is responsible for taking food and beverage orders, entering orders quickly, and serving guests in their section while coordinating with the kitchen to ensure timely, high-quality service. This non-exempt position typically reports to the Store Manager or General Manager depending on local requirements.

Minimum qualifications include meeting state age requirements for alcohol, at least 6 months serving experience, the ability to lift up to 20

Qualifications

• Must meet state age for serving alcohol.
• At least 6 months of similar serving experience preferred.
• Ability to lift up to 20 lbs.
• Strong customer service and cash handling skills.

Responsibilities

• Takes food and beverage orders, places and delivers orders, and checks back with guests.
• Maintains table appearance by pre-bussing, checking drink levels, and removing clutter.
• Presents check and handles payment and change as needed.
• Follows HMSHost customer service, beverage, and cash handling policies.
• Keeps station clean, sets up and tidies station tables.

Skills

Serving experience

Customer service

Cash handling

Communication

Job description

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With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program - refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location:San Jose Airport F&B
Advertised Compensation:$16.00to$16.00

Summary:

The Cocktail Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.

Essential Functions:

• Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
• Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides
• Presents check for payment and provides change as needed
• Follows HMSHost customer service, adult beverage and cash handling policies and procedures
• Keeps station clean, sets up and takes down station tables appropriately

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Must meet state minimum age for serving alcoholic beverages
• Requires at least 6 months of closely related serving experience, work experience in high volume or fast casual dining restaurant environment preferred
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to lift and/or move up to 20 lbs
• Requires the ability to walk, bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Frequently immerses hands in water and water diluted with chemical solutions

Drug Free Workplace (DFW)

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

Nearest Major Market: San Jose

Nearest Secondary Market: Palo Alto