Cocktail Server

Dufry Careers; Manchester (NH); On-site; USD 4,132 - 6,888; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan with company 
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Paid time off

Meal and Transportation Benefits

Training and career growth

Referral program

Job summary

HMSHost at Manchester Airport is seeking a Cocktail Server to take orders, serve food and beverages, and coordinate with the kitchen to ensure timely service.

You will handle orders, payments, maintain station, and uphold service standards; prior high-volume dining experience preferred; must meet state minimum age for serving alcohol. This is non-exempt and reports to Store Manager or GM.

Qualifications

• Must meet state minimum age for serving alcoholic beverages.
• Experience in high-volume or fast casual dining preferred.
• Ability to lift up to 20 lbs and stand for extended periods.
• Excellent guest service and communication skills.

Responsibilities

• Takes and enters food and beverage orders accurately and delivers them promptly.
• Checks back with guests to ensure satisfaction and handles requests.
• Mants station appearance, pre-busses and restocks as needed.
• Processes payments and adheres to cash handling policies.

Skills

Customer service

Cash handling

Alcohol service

Communication

Multitasking

Teamwork

POS system

Job description

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With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location:Manchester Airport F&B
Advertised Compensation:$3.25to $4.88

Summary

The Cocktail Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.

Essential Functions

Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides
adequate napkins, etc

Presents check for payment and provides change as needed
Follows HMSHost customer service, adult beverage and cash handling policies and procedures
Keeps station clean, sets up and takes down station tables appropriately

Minimum Qualifications, Knowledge, Skills, and Work Environment

Must meet state minimum age for serving alcoholic beverages
Requires at least 6 months of closely related serving experience, work experience in high volume or fast casual dining restaurant environment preferred
Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
Requires the ability to lift and/or move up to 20 lbs
Requires the ability to walk, bend, twist, and stand to perform normal job functions
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Frequently immerses hands in water and water diluted with chemical solutions

Drug Free Workplace (DFW)

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws andregulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members withoutregard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

Nearest Major Market

Manchester

Nearest Secondary Market

Nashua