Cocktail Server

HMSHost; Louisville (KY); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous paid time off

Meal and Transportation Benefits

401(k) retirement plan with company match

Tuition reimbursement

Job summary

HMSHost in Louisville, Kentucky is seeking a Cocktail Server responsible for taking food and beverage orders, ensuring timely service, and providing high-quality customer service. Applicants should have at least 6 months of serving experience, be able to meet state age requirements for alcohol service, and possess strong communication skills. You will support a fast-paced dining environment. Benefits include health insurance, paid time off, and more.

Qualifications

• Must meet state minimum age for serving alcoholic beverages.
• Requires at least 6 months of closely related serving experience.
• Ability to lift and/or move up to 20 lbs.

Responsibilities

• Takes food and beverage orders and delivers them.
• Maintains table appearance and provides guest satisfaction.
• Presents checks for payment and provides change.

Skills

Customer service

Food and beverage service

Cash handling

Communication

Job description

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• *401(k) retirement plan with company match
• *Company paid life insurance
• *Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Summary

The Cocktail Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.

Essential Functions

• Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
• Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc
• Presents check for payment and provides change as needed
• Follows HMSHost customer service, adult beverage and cash handling policies and procedures
• Keeps station clean, sets up and takes down station tables appropriately

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Must meet state minimum age for serving alcoholic beverages
• Requires at least 6 months of closely related serving experience; work experience in high volume or fast‑casual dining restaurant environment preferred
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to lift and/or move up to 20 lbs
• Requires the ability to walk, bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Frequently immerses hands in water and water diluted with chemical solutions

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.

Equal Employment Opportunity Statement

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti‑discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

Source: HMSHost