COCKTAIL SERVER

PENN Entertainment, Inc.; Detroit (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

PENN Entertainment, Inc. in Detroit is seeking a Beverage Server to provide courteous service at the lounge and casino floor. You will take drink orders, prepare and serve beverages, and keep your station clean while staying informed about current casino activities.

The role emphasizes guest relations, accurate cash handling, and adherence to all beverage and company procedures in a fast-paced entertainment environment. Benefits and growth opportunities are part of the total rewards package.

Qualifications

• Ability to read, write, and communicate in English.
• Proven cash handling experience and accuracy.
• Demonstrated ability to provide courteous guest service.

Responsibilities

• Take drink orders from guests.
• Obtain drinks from station.
• Garnish and ice drinks as necessary.
• Serve beverages to guests in lounges or on gaming floors.
• Maintain a clean station at all times.
• Maintain knowledge of hotel and casino activities and beverage outlets.
• Follow all check settlement and beverage control procedures.
• Promote good guest relations and accommodate reasonable requests.
• Complete tasks dictated by the Supervisor/Team Leader on duty.
• Other job-related duties as requested.

Skills

English language

Cash handling

Guest relations

Communication

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

Performs all tasks related to beverage service in a courteous and efficient manner.

• Take drink orders from guests
• Obtain drinks from station
• Garnish and ice drinks as necessary
• Serve beverages to guests in the lounge areas or on the gaming floors
• Maintain a clean station at all times
• Maintain knowledge of current hotel & casino activities, beverage outlets and operations
• Follow all check settlement and Casino floor beverage control procedures
• Promote good guest relations and always accommodate any reasonable request
• Complete tasks dictated by the Supervisor/Team Leader on duty
• Other job-related duties as requested

Requirements

• Ability to read, write and communicate verbally in English
• Skill in establishing and maintaining effective working relationships with staff
• Ability to handle cash and accurately make change
• Ability to communicate in all aspects of the English language
• Ability to understand and comply with all departmental and Company rules, regulations, Policies and procedures