COCKTAIL SERVER

Elephante Dallas LLC; Dallas (TX); Sur place; USD 17 000 - 30 000; Plein temps

Résumé du poste

Elephante Dallas LLC seeks an experienced hospitality professional to provide full beverage/food service in a fast-paced lounge environment. You will greet guests, present menus, and take accurate orders while maintaining clean stations and delivering exceptional service.

Applicants should have cocktail/server experience, alcohol awareness certification, and the ability to work flexible shifts in a high-volume setting. Training and a team-focused attitude are essential.

Qualifications

• Hospitality experience required; cocktail/floor server background preferred.
• In-venue cocktail server training and alcohol awareness certification required.
• Food handling certification and ability to work in fast-paced venues.
• Flexibility to work days, evenings, weekends and holidays.

Responsabilités

• Maintain professional appearance as directed by the handbook.
• Anticipate and accommodate guests' needs with courteous service.
• Provide professional and exceptional service at all times.
• Present menus, answer questions, and suggest beverages and foods.
• Inform guests of specials and prices for food and drinks.
• Solicit allergy or dietary restrictions from each guest.
• Enter all orders accurately into the POS system.
• Deliver all food and beverages to guests promptly.
• Maintain cleanliness of assigned stations and venue.
• Follow supervisor instructions and support co-workers as a team.
• Demonstrate knowledge of all menus and company details.
• Serve alcoholic beverages in compliance with state rules and alcohol training.
• Follow bottle service procedures and cash handling practices.
• Comply with health, sanitation standards, and end-of-shift procedures.
• Communicate guest needs to Front-of-House and Heart-of-House teams.
• Set up lounge/bar and side stations; perform opening/closing duties.
• Keep lounge furniture clean and debris-free; set tables properly.
• Stock side-stations with prescribed supplies; perform side-work.
• Report any breakage or damage to management immediately.
• Attend daily pre-service meetings and departmental trainings.
• Learn by listening, observe teammates, and lead by example.
• Maintain a positive, professional attitude and team mindset.

Connaissances

Hospitality experience

Cocktail server experience

Team player

Able to stand and lift

Formation

In-venue cocktail server training

Alcohol Awareness Certification

Food Handling Certificate

Outils

POS system

Description du poste

Description

Job Summary

Actively takes orders, conducts full and complete beverage/food service, and monitors guests’ lounge/bar experience. Interacts with the lounge/bar guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Job Activities

• Maintain professional appearance standards as directed in the Company Employee Handbook.
• Anticipate and accommodate all needs of the guests.
• Provides professional and exceptional service.
• Presents menus, answers question and makes suggestions for all beverage and food items.
• Informs guests of all food and beverage specials, with prices.
• Required to solicit any allergy or dietary restrictions from each guest.
• Accurately enters all orders into the POS system.
• Ensures the delivery of all food and beverage to the guests.
• Maintain general cleanliness of assigned stations and entire venue.
• Follow supervisor’s instructions, communicate with and support co-workers, be a team player.
• Possesses in-depth knowledge of all food and beverage menus, and the company.
• Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
• Follows all company procedures when providing bottle service.
• Follows proper cash/payment card procedures.
• Complies with Department of Health and company sanitation standards.
• Accurately completes all end-of-shift financial procedures.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
• Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management, including:
• Ensures all lounge furniture is clean and free of debris
• Sets tables with proper settings
• Stocks side-stations with prescribed supplies
• Performs opening & closing side-work as prescribed
• Reports all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Company, its partners and supporting hotel environments
• Works as part of a team and provides help and support to all team members.

Requirements

Education, Experience and Skill Requirements

• Company in-venue cocktail server training, Alcohol Awareness Certification, Food Handling Certificate.
• Previous hospitality experience.
• Previous cocktail and/or floor server experience.
• Experience in a high-volume restaurant/nightclub/lounge.
• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion.
• Exposure to hot kitchen elements or cleaning materials.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.