COBRA & Benefits Administration Specialist

hcsc; United States; Remote; USD 31,000 - 58,000; Full time

Job summary

Luminare Health is seeking a COBRA Analyst to oversee all aspects of COBRA client and member experience, including elections, payments and reporting. The role handles inbound and outbound calls, emails and faxes from clients, members and third party affiliates.

Required qualifications include a high school diploma or GED and 1 year of COBRA/FMLA/LOA experience. Proficiency in Excel, Word, Outlook and strong organizational skills are essential.

Qualifications

• High school diploma or GED required.
• 1 year of COBRA, FMLA, LOA and retiree administration/coordination experience.
• Knowledge of Federal, State and Company leave programs.
• Experience with premium administration, eligibility, claims, billing and reporting.

Responsibilities

• Oversee COBRA client and member experience including elections, payments and reporting.
• Handle inbound and outbound calls, emails and faxes from clients, members and third parties.
• Support FMLA, LOA, retirees and company leave programs with accurate documentation and processes.

Skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

Customer service

Problem solving

Organizational skills

Interpersonal skills

Positive attitude

Willingness to learn

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

PowerStepp

JD Edwards

Job description

Luminare Health is seeking a COBRA Analyst to oversee all aspects of COBRA client and member experience, including elections, payments and reporting. The role handles inbound and outbound calls, emails and faxes from clients, members and third party affiliates.

Required qualifications include a high school diploma or GED and 1 year of COBRA/FMLA/LOA experience. Proficiency in Excel, Word, Outlook and strong organizational skills are essential.