Remote COBRA & Benefits Specialist

OneSource Virtual; Northern (KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

OneSource Virtual is seeking a COBRA Specialist to support COBRA participants and clients under COBRA Administration, delivering timely service and clear communications. You will handle inquiries with professionalism and coordinate with internal teams and external vendors as needed.

Responsibilities include processing qualifying events, terminations, premium payments, and COBRA correspondence, while aligning with regulatory requirements and participating in Open Enrollment planning.

Qualifications

• 1-2 years of related experience and/or training.
• Customer Service experience preferred.
• Must have knowledge of COBRA; knowledge of federal regulations.
• Proficient PC Skills (Microsoft Office, Outlook, HRIS)

Responsibilities

• Provides professional and timely service to internal and external customers.
• Processes qualifying events, participant terminations and updates.
• Processes premium payments and COBRA-related correspondence.
• Meets or exceeds all performance standards.
• Participates in Open Enrollment planning and implementation.

Skills

Analytical skills

Attention to detail

Customer service

Multi-tasking

Professional communication

Independence

Flexibility

Team player

Education

High School Diploma

Tools

Microsoft Office

Outlook

HRIS

Job description

OneSource Virtual is seeking a COBRA Specialist to support COBRA participants and clients under COBRA Administration, delivering timely service and clear communications. You will handle inquiries with professionalism and coordinate with internal teams and external vendors as needed.

Responsibilities include processing qualifying events, terminations, premium payments, and COBRA correspondence, while aligning with regulatory requirements and participating in Open Enrollment planning.