Coatings Counter Sales & Tech Support Pro

Colours, Inc.; Rapid City (SD); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Colours, Inc. is seeking a friendly Counter Sales Representative to serve walk-in customers at our Rapid City location. You will help customers select products, answer technical questions, and process transactions with accuracy, supporting overall store operations.

You will maintain product knowledge across automotive and industrial coatings, assist with inventory, and contribute to a positive shopping experience to build loyalty and drive sales growth.

Qualifications

• High school diploma or equivalent required.
• Previous experience in retail or counter sales preferred.
• Basic math and cash-handling skills.

Responsabilités

• Greet customers promptly and provide exceptional service.
• Assist customers with product selection, technical questions, and recommendations to meet project needs.
• Process sales transactions accurately, including invoicing, payments, returns, and order entry.
• Ensure timely and accurate order fulfillment for walk-in customers and phone orders.
• Maintain strong product knowledge to effectively communicate features, applications, and benefits.
• Support inventory management by stocking shelves, monitoring product levels, and communicating low-stock items.
• Build and maintain strong customer relationships to drive repeat business and customer loyalty.
• Handle customer concerns and resolve issues professionally and efficiently.

Connaissances

Customer service

Communication

Product knowledge

Team collaboration

Attention to detail

Formation

High school diploma or equivalent

Outils

POS systems

Description du poste

Colours, Inc. is seeking a friendly Counter Sales Representative to serve walk-in customers at our Rapid City location. You will help customers select products, answer technical questions, and process transactions with accuracy, supporting overall store operations.

You will maintain product knowledge across automotive and industrial coatings, assist with inventory, and contribute to a positive shopping experience to build loyalty and drive sales growth.