Coat Check & Guest Experience Attendant

Live Nation Worldwide, Inc.

New York (NY)

On-site

USD 23,000 - 29,000

Full time

14 days+
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Benefits offered by this job

Free concert tickets
Dog-friendly offices
Student loan reimbursement
Adoption/fertility support

Job summary

Live Nation Entertainment is seeking a guest services team member for live events in New York, NY. You will help guests with information, manage show timings, and support safe, enjoyable experiences at concerts.

Ideal candidates have at least 1 year of people experience, strong English skills, the ability to lift up to 25 lbs, and flexibility to work late hours in a fast-paced venue environment; prior experience in live music is a plus.

Qualifications

  • Willingness to work late hours.
  • Flexible schedule availability.
  • Cash handling experience.
  • At least 1 year of experience interacting with people in a positive environment.
  • Fluent English (reading/writing/speaking).
  • Ability to lift or move up to 25 lbs.
  • Tolerance of diverse cultures, music and art forms.
  • Bi-lingual preferred.

Responsibilities

  • Serve as information resource for guests and members.
  • Assist guests with show timing for supporting acts and headliners.
  • Assist other positions and communicate to improve guest experience.
  • Balance tickets issued to revenue.
  • Articulate and adaptable communication with current audience.
  • Maintain grooming standards.
  • Anticipate guest needs.
  • Adhere to dress code policy.
  • Ensure guest safety and hazard removal.
  • Prevent theft and property damage.
  • Attend pre-shift meeting with Manager on Duty.

Skills

Customer service
Cash handling
Late hours
Flexible schedule
English fluent
People interaction
Lifting ability
Cultural tolerance

Job description

Live Nation Entertainment is seeking a guest services team member for live events in New York, NY. You will help guests with information, manage show timings, and support safe, enjoyable experiences at concerts.

Ideal candidates have at least 1 year of people experience, strong English skills, the ability to lift up to 25 lbs, and flexibility to work late hours in a fast-paced venue environment; prior experience in live music is a plus.

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