Coaching Programs Manager — Scale Impact & Growth

Togetherwork; Indianapolis (IN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company 4%

Paid parental leave

Holiday and vacation time

Job summary

Togetherwork seeks a Coaching Manager to lead the Inner Circle coaching program, overseeing recruitment, onboarding, and ongoing coach development. You will ensure high-quality coaching aligned with member outcomes, partnering with Curriculum Designer and Program Lead to deliver expert, scalable support.

As a driver of coaching quality and capacity planning, you will collaborate across Marketing, Member Success, and operations to enhance engagement, retention, and renewal.

Qualifications

• 3+ years of experience managing coaches, mentors, trainers, or a comparable people-delivery function.
• Demonstrated ability to recruit, develop, and retain high-performing people or contractors.
• Strong judgment about service or coaching quality, with the ability to give clear, constructive feedback.
• Excellent communication, relationship, and organizational skills in a fast-paced environment.
• Data-driven mindset with the ability to translate analytics and member feedback into coaching improvements.
• Knowledge of the dance industry or passion for supporting small business owners is a plus.
• Experience using AI tools to accelerate work or improve operational efficiency.

Responsibilities

• Build and maintain a strong roster of coaches, recruiting for the skills, experience, and fit DSOA members expect.
• Design and run a consistent onboarding experience that equips new coaches to deliver value quickly.
• Define clear role expectations, standards, and coaching guidelines for a dependable member experience.

Skills

Coaching management

Talent recruitment

Communication

Organizational skills

Data-driven

AI tools proficiency

Job description

Togetherwork seeks a Coaching Manager to lead the Inner Circle coaching program, overseeing recruitment, onboarding, and ongoing coach development. You will ensure high-quality coaching aligned with member outcomes, partnering with Curriculum Designer and Program Lead to deliver expert, scalable support.

As a driver of coaching quality and capacity planning, you will collaborate across Marketing, Member Success, and operations to enhance engagement, retention, and renewal.