Co-op: Pilot Pay Process Optimization

Delta Air Lines; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Delta Air Lines is seeking an undergraduate Co-op student in Atlanta to identify, visualize, analyze, and optimize business processes. You will support knowledge management content, apply Six Sigma principles, and assist pilots by handling inquiries and pay updates.

The role includes three rotating semesters with the same team to foster deep collaboration. Efficient, detail-oriented individuals with strong Microsoft Office skills, professionalism, and teamwork will thrive.

Qualifications

• Must be enrolled as an undergraduate (sophomore or above) with a minimum of 30 semester hours completed.
• Must be pursuing a bachelor’s degree in a related field.
• Must be able to work in the United States.
• Must have a high school diploma or equivalent.

Responsibilities

• Identify, visualize, analyze, and optimize business processes.
• Support the development of Knowledge Management content, such as SOPs, glossary, and team pages.
• Apply industrial engineering and 6 sigma principles to business processes.
• Provide customer service to pilots by responding to inquiries and distributing pay updates.
• Identify and create new or improved processes to support changes in the operation.
• Identify manual processes and propose innovative ways to improve efficiencies.
• Assist in delivering new tools, content and communications.
• Use knowledge to support training for new hire, recurrent, and delivery technology.
• Commit to a 3-semester structured rotation with the same team, fostering continuity and collaboration.

Skills

Microsoft Office proficiency

Detail-oriented

Professional demeanor

Teamwork

Communication skills

Education

Undergraduate student (sophomore or above) pursuing bachelor’s degree

Minimum 30 semester hours completed

Authorized to work in the United States

High school diploma or GED

Tools

Microsoft Office

Job description

Delta Air Lines is seeking an undergraduate Co-op student in Atlanta to identify, visualize, analyze, and optimize business processes. You will support knowledge management content, apply Six Sigma principles, and assist pilots by handling inquiries and pay updates.

The role includes three rotating semesters with the same team to foster deep collaboration. Efficient, detail-oriented individuals with strong Microsoft Office skills, professionalism, and teamwork will thrive.