Co-Manager: People & Store Operations Leader

Carlisle Corporation; City of Troy (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Wendy's in Troy, NY area seeks a Co-Manager to lead and develop the crew, support the unit manager, and help drive store profitability and guest satisfaction. The role focuses on training, scheduling, quality, and service excellence while maintaining safety and standards.

The position requires a track record in restaurant operations, supervisory experience, and the ability to manage shifted needs across crews. A college degree or equivalent operations experience is preferred.

Qualifications

• Wendy's operating systems and procedures.
• Wendy's policies and procedures related to job responsibilities.
• Supervisory practices.
• Interviewing practices.
• Crew orientation and training program.

Responsibilities

• Builds sales by promoting customer satisfaction.
• Manages costs by monitoring crew prep, production, and procedures execution.
• Tracks waste levels by using established procedures and monitoring crew position procedures.
• Communicates to unit manager any problems in sales and profit related to shift management.
• Assists unit manager in executing store sales and profits plan as defined.
• Monitors food costs to eliminate waste and theft.

Skills

Leadership

Training & development

Crew scheduling

Customer service mindset

Education

College degree or equivalent experience in operations

Job description

Wendy's in Troy, NY area seeks a Co-Manager to lead and develop the crew, support the unit manager, and help drive store profitability and guest satisfaction. The role focuses on training, scheduling, quality, and service excellence while maintaining safety and standards.

The position requires a track record in restaurant operations, supervisory experience, and the ability to manage shifted needs across crews. A college degree or equivalent operations experience is preferred.