CNC Field Service Technician - Onsite Repair & Growth

HR Collaboration Group; Niles (MI); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Collaborative environment

Flexible workplace

Career development

Competitive pay

PTO

Paid holidays

Benefits package

401k with match

Team events

Job summary

HR Collaboration Group is seeking a CNC Field Service Technician to service, diagnose, and repair industrial CNC machines at client sites and in the shop in Niles, MI. You will review orders, procure parts, and coordinate with customers to ensure quality results.

The role requires 1+ years in a machine shop, strong mechanical aptitude, and the ability to read manuals and schematics. Travel is up to 5% overnight; core hours are typically Mon–Fri, 6:30–4:30, 40–48 hours per week.

Qualifications

• HS diploma or GED preferred; will consider a combination of education, training, and experience.
• 1+ years of experience in a machine shop or operating large equipment.
• CNC, hydraulic, pneumatic, electrical experience is a plus.
• Strong mechanical aptitude and ability to read manuals, schematics, and blueprints.
• Strong analytical and problem-solving ability; attention to detail and accuracy.

Responsibilities

• Review, troubleshoot, diagnose, and repair industrial machines at client locations or in the shop to ensure high-quality service.
• Review service orders and prepare tools for onsite maintenance and repair.
• Troubleshoot machine issues, diagnose at shop, and discuss status with customer to move project forward.
• Research defective parts to provide quality pricing for quotes.
• Relay diagnosed obstacles and provide comprehensive estimates to management.
• Complete preventive maintenance, order parts, and perform repairs timely to minimize downtime.
• Validate machine operation with customers and ensure efficient performance.
• Clean, lubricate, and prepare tools and equipment for next order; support team in projects.

Skills

Mechanical aptitude

Analytical ability

Verbal and written communication

Education

HS diploma or GED

Tools

CNC knowledge

Hydraulic systems

Pneumatic systems

Electrical systems

Tablets/PCs data entry

Job description

HR Collaboration Group is seeking a CNC Field Service Technician to service, diagnose, and repair industrial CNC machines at client sites and in the shop in Niles, MI. You will review orders, procure parts, and coordinate with customers to ensure quality results.

The role requires 1+ years in a machine shop, strong mechanical aptitude, and the ability to read manuals and schematics. Travel is up to 5% overnight; core hours are typically Mon–Fri, 6:30–4:30, 40–48 hours per week.