CNC Field Service Engineer – Onsite & Remote Troubleshooter

Keystone Distinction Group; Memphis (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

Keystone Distinction Group is seeking a CNC Field Service Engineer to provide installation, troubleshooting, repair, and maintenance support for CNC machine tools nationwide. The ideal candidate will have strong electrical and mechanical expertise, advanced diagnostic skills, and a commitment to customer satisfaction.

This position requires a Bachelor's degree in a related field and 5+ years of CNC machine tool experience, with significant travel (100%) expected. Join us to ensure optimal machine performance and an exceptional customer experience.

Qualifications

• 5+ years of experience in CNC machine tool maintenance and service.
• Proven experience in remote technical support within the machine tool industry.
• Strong knowledge of power circuits and industrial electrical systems.

Responsibilities

• Install new CNC machine tool systems at customer sites.
• Diagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic issues.
• Provide on-site and remote technical support.

Skills

Electrical expertise

Mechanical expertise

Advanced diagnostic skills

Customer service

Education

Bachelor’s degree in Mechatronics, Electrical Engineering, Mechanical Engineering, Industrial Engineering

Tools

CNC control systems (FANUC)

PLC programming software

Job description

Keystone Distinction Group is seeking a CNC Field Service Engineer to provide installation, troubleshooting, repair, and maintenance support for CNC machine tools nationwide. The ideal candidate will have strong electrical and mechanical expertise, advanced diagnostic skills, and a commitment to customer satisfaction.

This position requires a Bachelor's degree in a related field and 5+ years of CNC machine tool experience, with significant travel (100%) expected. Join us to ensure optimal machine performance and an exceptional customer experience.