CNC Field Service Engineer - Install, Repair & Support

Synerfac Inc; Warminster Township (Bucks County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

401(k) match

Medical insurance

Dental insurance

Vision rider

Paid time off

Life insurance

Long-term disability

Paid holidays

Aflac coverage

Growth opportunities

Job summary

Synerfac Inc. is seeking a Service Engineer to install, maintain, and repair Swiss-type CNC machines at customer facilities in Warminster, PA. The role covers hardware/software configuration, preventative maintenance, and on-site support.

You will train customers, document service activities, and ensure reporting and communication with management. A mechanical or electrical engineering degree plus field service experience is preferred.

Qualifications

• CNC machine tool service or maintenance experience.
• Strong mechanical and troubleshooting skills.
• Customer-focused communication skills.
• Ability to manage schedules and field service calls.
• Computer skills for reporting and documentation.
• Engineering Degree (Mechanical or Electrical) strongly preferred.
• Valid driver's license.

Responsibilities

• Install and upgrade CNC machines at customer sites.
• Configure hardware, software, and machine options.
• Perform preventative maintenance and repairs.
• Troubleshoot mechanical, electrical, and CNC issues.
• Document service activities and customer communications.
• Maintain tools, equipment, and service records.
• Train customers on proper operation and basic maintenance.
• Provide phone and in-office technical support.
• Communicate job status and completion to management.

Skills

CNC service experience

Mechanical troubleshooting

Customer communication

Field service scheduling

Documentation skills

Valid driver's license

Education

Engineering degree (Mechanical or Electrical)

Job description

Synerfac Inc. is seeking a Service Engineer to install, maintain, and repair Swiss-type CNC machines at customer facilities in Warminster, PA. The role covers hardware/software configuration, preventative maintenance, and on-site support.

You will train customers, document service activities, and ensure reporting and communication with management. A mechanical or electrical engineering degree plus field service experience is preferred.