CNC Field Service Engineer (50% Travel)

DMG MORI USA; Indianapolis (IN); On-site; USD 74,700 - 91,300; Full time

Job summary

DMG MORI USA is seeking a Service Engineer in Indianapolis, Indiana. This role involves providing maintenance and repair assistance for DMG MORI CNC machines on-site or remotely. Candidates should have 3-5 years of troubleshooting experience, ideally with DMG SEIKI machines. A relevant technical degree and excellent communication skills are necessary. The position requires a minimum of 50% travel across a multi-state region. This is a non-exempt role with a salary starting at $83k, depending on experience.

Qualifications

• 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
• Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and/or Siemens controls is a plus.
• Must be adaptable to changes in the work environment.

Responsibilities

• Provide maintenance, repair, and installation assistance of DMG MORI CNC machine tools.
• Create and update documentation of technical information.
• Manage difficult customer situations positively and solicit feedback.

Skills

Electrical and mechanical troubleshooting

Customer service orientation

Communication skills

Ability to read mechanical drawings

Basic computer literacy

Teamwork

Education

Bachelors or Associates Degree in technical related field

Tools

MS Word

Excel

Outlook

Job description

DMG MORI USA is seeking a Service Engineer in Indianapolis, Indiana. This role involves providing maintenance and repair assistance for DMG MORI CNC machines on-site or remotely. Candidates should have 3-5 years of troubleshooting experience, ideally with DMG SEIKI machines. A relevant technical degree and excellent communication skills are necessary. The position requires a minimum of 50% travel across a multi-state region. This is a non-exempt role with a salary starting at $83k, depending on experience.