CNC Field Service Engineer — 50% Travel

DMG MORI USA; Des Moines (IA); Hybrid; USD 74,700 - 91,300; Full time

Job summary

DMG MORI USA is seeking a Service Engineer in Des Moines, Iowa, responsible for providing maintenance and repair assistance for CNC machine tools. The ideal candidate should have a technical degree and 3-5 years of experience in troubleshooting and maintenance, preferably with DMG or MORI SEIKI machines. This position involves up to 50% travel across states and requires strong communication skills, customer service orientation, and proficiency in MS Office. A drug-free workplace with pre-employment screening is maintained.

Qualifications

• 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
• Experience with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and/or Siemens is a plus.
• Proven ability to read mechanical drawings, electrical schematics, and PLC ladder diagrams.

Responsibilities

• Provide maintenance, repair, and installation assistance of DMG MORI CNC machine tools on location or over the phone.
• Create and update documentation of technical information.
• Develop, prepare, generate, and analyze ongoing special reports related to service.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Customer service orientation

Technical documentation

Communication skills

Education

Bachelors or Associates Degree in technical related field

Tools

MS Word

Excel

Outlook

Job description

DMG MORI USA is seeking a Service Engineer in Des Moines, Iowa, responsible for providing maintenance and repair assistance for CNC machine tools. The ideal candidate should have a technical degree and 3-5 years of experience in troubleshooting and maintenance, preferably with DMG or MORI SEIKI machines. This position involves up to 50% travel across states and requires strong communication skills, customer service orientation, and proficiency in MS Office. A drug-free workplace with pre-employment screening is maintained.