CNC Field Service Engineer (Travel‑Heavy)

DMG MORI USA; Erie (Erie County); Hybrid; USD 74,700 - 91,300; Full time

Job summary

DMG MORI USA is seeking a qualified technician to provide maintenance, repair, and installation assistance for DMG MORI CNC machine tools. With a focus on customer service, the role demands effective communication and teamwork while managing significant travel across a multi-state region. Ideal candidates will have 3-5 years of experience in CNC machine maintenance, proficiency in electrical and mechanical troubleshooting, and strong documentation skills. A technical degree is preferred. Competitive salary and benefits offered.

Qualifications

• 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
• Experience with DMG or MORI SEIKI machines is a plus.
• Proven ability to read mechanical drawings and electrical schematics.

Responsibilities

• Provide maintenance, repair, and installation assistance of DMG MORI CNC machine tools.
• Develop and analyze special reports pertaining to Service.
• Train Customer’s Service Engineers on product lines.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Customer service orientation

Communication skills

Education

Bachelors or Associates Degree in a technical related field

Tools

MS Word

Excel

Outlook

CNC machine tools

Job description

DMG MORI USA is seeking a qualified technician to provide maintenance, repair, and installation assistance for DMG MORI CNC machine tools. With a focus on customer service, the role demands effective communication and teamwork while managing significant travel across a multi-state region. Ideal candidates will have 3-5 years of experience in CNC machine maintenance, proficiency in electrical and mechanical troubleshooting, and strong documentation skills. A technical degree is preferred. Competitive salary and benefits offered.