CNC Field Service Engineer — 50% Travel

DMG MORI USA; Hoffman Estates (IL); Hybrid; USD 74,700 - 91,300; Full time

Job summary

DMG MORI USA is seeking a Service Engineer in Hoffman Estates, Illinois. Responsibilities include providing maintenance, repair, and installation support for DMG MORI CNC machine tools, alongside creating documentation and special reports. Ideal candidates should have 3-5 years of experience in CNC maintenance, strong communication skills, and a technical degree. Note that the position requires 50% travel. This is a great opportunity for those looking to advance in a supportive environment with a strong emphasis on customer service.

Qualifications

• 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
• Experience with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and/or Siemens controls is a plus.

Responsibilities

• Provide customers with maintenance, repair, and installation assistance of DMG MORI CNC machine tools.
• Create and update documentation of technical information.
• Develop, prepare and analyze ongoing and ad-hoc special reports.

Skills

Electrical and mechanical troubleshooting

Customer service orientation

Communication skills

Adaptability

Education

Bachelors or Associates Degree in technical related field

Tools

MS Word

MS Excel

MS Outlook

Job description

DMG MORI USA is seeking a Service Engineer in Hoffman Estates, Illinois. Responsibilities include providing maintenance, repair, and installation support for DMG MORI CNC machine tools, alongside creating documentation and special reports. Ideal candidates should have 3-5 years of experience in CNC maintenance, strong communication skills, and a technical degree. Note that the position requires 50% travel. This is a great opportunity for those looking to advance in a supportive environment with a strong emphasis on customer service.