CNC Field Maintenance Technician - Travel & Benefits

The Robert E. Morris; Windsor, Northern (CT, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

The Robert E. Morris Company, a division of Morris Group, Inc., seeks a Preventative Maintenance Technician to service CNC production equipment across the New England region and nearby markets.

You will use hand and power tools, electric meters and material handling equipment to perform scheduled maintenance with emphasis on safety and accuracy. Daily customer facility travel is required with occasional overnight stays; you will research machine parts and solutions from manuals and vendor

Qualifications

• Competent English verbal and written communication and Customer relation skills.
• Able to interact and effectively communicate in person and over the phone with customers and co-workers.
• Must be adaptable to changes and able to deal with change, delays, or general work-related issues.
• Basic computer literacy and working knowledge of MS Office, Word, Excel, and Outlook and other business programs.
• Must have, and/or be willing/capable of being trained to develop, electro-mechanical skills (motors, drives, transformers etc.).
• Knowledge of machine tool manufacture, installation, operation, maintenance & repair and/or a broad shop background – is a plus.
• Basic mechanical and logical troubleshooting skills are a must.
• Rational decision making and problem-solving skills.
• Manufacturing experience in CNC machine tool repair a plus.
• Experience with multi-control systems environment is required, troubleshooting skills a plus.
• The ability to read and interpret drawings and schematics.
• Excellent technical, communication, and presentation skills.

Responsibilities

• Daily travel from home to Customer facilities with occasional overnight hotel stays required when servicing remote Customer locations within the designated coverage territory or when participating in remote training programs.
• Demonstrating a willingness to help others and be a team member.
• Applying machine tool manuals, technical documents, internal and vendor resources to research machine parts and service.
• Provide a direct communication link between the Customer and the Service Group of the Robert E. Morris Company.
• Aligning with safety laws and maintaining a clean, orderly work area.
• Promoting and performing preventative maintenance on customer machine tool equipment and conducting maintenance training to customer employees.
• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company.
• Through service and Customer relationships, build brand loyalty.
• Conduct travel and work in a safe manner, constantly learning new technology and soft skills.

Skills

English communication

Customer relations

Adaptability

MS Office

Electro-mechanical skills

Read drawings/schematics

Problem solving

Team player

Tools

MS Office (Word, Excel, Outlook)

Job description

The Robert E. Morris Company, a division of Morris Group, Inc., seeks a Preventative Maintenance Technician to service CNC production equipment across the New England region and nearby markets.

You will use hand and power tools, electric meters and material handling equipment to perform scheduled maintenance with emphasis on safety and accuracy. Daily customer facility travel is required with occasional overnight stays; you will research machine parts and solutions from manuals and vendor