CMDB & HAM Analyst - IT Asset Management

ICE Clear Europe Limited; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

ICE Clear Europe Limited is seeking a candidate for a CMDB administration role based in Atlanta. This position requires at least 2 years of experience in managing and administering Configuration Management Database (CMDB) records using ServiceNow.

The ideal candidate will contribute to ensuring data quality, manage CI relationships, and develop reports. Strong communication skills and the ability to multitask are essential for success in this dynamic environment.

Qualifications

• 2+ years of CMDB experience working in an enterprise environment utilizing ServiceNow.
• Strong understanding of IT Asset Management and CMDB practices.
• Ability to perform well under pressure and manage multiple projects.

Responsibilities

• Perform day-to-day CMDB administration including creation, update, validation, and decommissioning of CI records.
• Manage the CMDB work queue ensuring timely resolution and accurate updates.
• Develop and run CMDB reports for stakeholders.

Skills

CMDB experience

Data analysis

Strong written and verbal communication skills

Ability to multitask

Education

Bachelor's degree or equivalent experience

Tools

ServiceNow

Excel

Job description

ICE Clear Europe Limited is seeking a candidate for a CMDB administration role based in Atlanta. This position requires at least 2 years of experience in managing and administering Configuration Management Database (CMDB) records using ServiceNow.

The ideal candidate will contribute to ensuring data quality, manage CI relationships, and develop reports. Strong communication skills and the ability to multitask are essential for success in this dynamic environment.