CMDB & Data Integrity Analyst - IT Config & Improvements

Frost; San Antonio (TX); Vor Ort; USD 70.000 - 95.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision Insurance

401(k) Matching

Paid Time Off

Zusammenfassung

Frost is seeking a Configuration Service Analyst in Texas to manage configuration data and CMDB repositories, ensuring accuracy and usability. You will support decision-making, improve processes, and help maintain control over IT infrastructure and software systems.

The role emphasizes data analysis, audits, and maintaining relationships across configuration items, with a focus on integrity and collaboration across teams. A technical background and strong communication are essential.

Qualifikationen

• Bachelor’s degree in Information Technology or equivalent work experience.
• 2+ years of related experience in hardware or ITAM.
• Demonstrated experience in the configuration line of business.
• Excellent written and verbal communication skills.
• Proficient in Microsoft computer applications.

Aufgaben

• Contribute to the effective management of configuration data, ensuring its accuracy, integrity, and usability.
• Support decision-making processes, enhance process efficiency, and enable organizations to maintain control over IT infrastructure and software systems.
• Analyze configuration data to identify patterns, trends, and anomalies; conduct data audits, reconcile inconsistencies, and ensure data accuracy and completeness.
• Manage CMDB or other configuration repositories, including maintaining configuration item records, relationships, and attributes.
• Always take action with integrity, caring, and excellence to achieve all-win outcomes.

Ausbildung

Bachelor’s degree in Information Technology

Equivalent work experience

Tools

ServiceNOW

Jobbeschreibung

Frost is seeking a Configuration Service Analyst in Texas to manage configuration data and CMDB repositories, ensuring accuracy and usability. You will support decision-making, improve processes, and help maintain control over IT infrastructure and software systems.

The role emphasizes data analysis, audits, and maintaining relationships across configuration items, with a focus on integrity and collaboration across teams. A technical background and strong communication are essential.