Cluster Program Manager - Health & Community Services

Continuum of Care; New Haven (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

401(k) with company match

Medical, Dental, and Vision

EAP program

Vacation, PTO & Sick time

Paid holidays

Job summary

Continuum of Care in New Haven, CT seeks a Cluster Program Manager to oversee day-to-day goals for A Common Bond and Brownell programs. You will plan, supervise staff, manage budgets, ensure client-centered services, and coordinate with partners to deliver comprehensive care.

Responsibilities include admissions/discharges, on-call coverage, staff training, and maintaining compliant records. A valid CT driver’s license and CPR/First Aid certification are required or pursued within 90 days.

Qualifications

• Bachelor's degree preferred with 1 year of supervisory experience; or 5 years in the field with 2–3 years of supervisory experience.
• Experience with mental health, addiction and/or intellectual disabilities required.
• Valid Connecticut driver's license and reliable transportation for client transport as needed.
• First Aid/CPR certification or willingness to obtain within 90 days of hire.
• Proficient with MS Office and electronic record keeping.

Responsibilities

• Oversee day-to-day program goals and service delivery for assigned sites.
• Manage budget and allocate resources in coordination with the Director.
• Assign caseloads, staff duties and scheduling; ensure staff/client rapport.
• Coordinate with agencies and community services for client care.
• Provide supervision, staff development and performance evaluations.
• Respond to crises and provide on-call coverage as needed.
• Ensure confidentiality and HIPAA compliance in documentation and reporting.
• Maintain program quality, audits, and continuity of care.

Skills

Program management

Staff supervision

Budget management

HIPAA compliance

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Continuum of Care in New Haven, CT seeks a Cluster Program Manager to oversee day-to-day goals for A Common Bond and Brownell programs. You will plan, supervise staff, manage budgets, ensure client-centered services, and coordinate with partners to deliver comprehensive care.

Responsibilities include admissions/discharges, on-call coverage, staff training, and maintaining compliant records. A valid CT driver’s license and CPR/First Aid certification are required or pursued within 90 days.