Club Towels & Guest Services Associate

Genesis Health Clubs; West Des Moines (IA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee discounts

Job summary

Genesis Health Clubs is hiring for a Courtesy Services role in West Des Moines, IA. The position oversees day-to-day operations, including washing and folding towels, restocking supplies, and maintaining cleanliness across locker rooms and training floors.

Ideal candidates communicate politely using members’ names and deliver friendly customer service. Availability for weekends, evenings and holidays is required; teamwork is essential to support club goals and member satisfaction.

Qualifications

• Available to work weekends and evenings and holidays.
• Ability to work well with others.
• Customer service abilities.

Responsibilities

• Wash, dry and fold all club towels.
• Maintain adequate supplies of clean towels at the Front Desk and PT Desk.
• Knowledgeable of Clubs amenities and surroundings.
• Communicates kindly and sincerely using members' names.
• Attends all staff and club meetings and events.
• Establish and maintain professional relationships with members and staff.
• Ensures laundry room is clean, maintained and organized at all times.
• Ability to respond quickly and appropriately to club needs.

Skills

Customer service

Teamwork

Communication

Friendly demeanor

Job description

Genesis Health Clubs is hiring for a Courtesy Services role in West Des Moines, IA. The position oversees day-to-day operations, including washing and folding towels, restocking supplies, and maintaining cleanliness across locker rooms and training floors.

Ideal candidates communicate politely using members’ names and deliver friendly customer service. Availability for weekends, evenings and holidays is required; teamwork is essential to support club goals and member satisfaction.