Growth-Oriented Club Manager | Lead Team & Guest Experience

Genesis Health Clubs; West Des Moines (IA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Training & development

Job summary

Genesis Health Clubs in West Des Moines, IA seeks a Club Manager to lead daily operations of a busy health club. You will oversee staff, ensure member satisfaction, and drive performance with a focus on service quality and strategic growth.

The role requires weekend/evening availability, CPR certification (or within 60 days), and proven cash handling experience. We promote advancement and reward strong performers.

Qualifications

• Must hold CPR certification or obtain within 60 days of start date.
• Experience in cash handling and credit cards.
• Strong customer service abilities.

Responsibilities

• Present a professional demeanor at all times when representing Genesis Health Clubs.
• Provide input in developing strategies to support goals and objectives.
• Recommend staff development/education activities.
• Develop and build a team atmosphere among staff and departments.
• Ability to respond to common inquiries or complaints.

Skills

Customer service

Cash handling

Team leadership

Inquiries/complaints handling

Job description

Genesis Health Clubs in West Des Moines, IA seeks a Club Manager to lead daily operations of a busy health club. You will oversee staff, ensure member satisfaction, and drive performance with a focus on service quality and strategic growth.

The role requires weekend/evening availability, CPR certification (or within 60 days), and proven cash handling experience. We promote advancement and reward strong performers.