Club Sales & Member Experience Leader

24 Hour Fitness; San Francisco (CA); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Free Club Membership

Health coverage

Employee Assistance Program

Job summary

24 Hour Fitness is seeking a Sales and Service Manager (SSM) in San Francisco. You will lead a Sales and Service team to deliver member-centric experiences, drive new member sales, and manage a budget while maintaining exceptional service. Partner with GM and Personal Training to meet club targets and enhance member engagement.

The role emphasizes developing talent, implementing training, and achieving department goals through effective leadership and strategic planning.

Qualifications

• Minimum Education: High School Diploma or GED; Bachelor’s degree preferred.
• Proven leadership, coaching and people development skills.
• Strong sales and customer service orientation with target focus.

Responsibilities

• Hires, trains and develops Sales and Service team members.
• Leads Sales and Service team to offer tailored solutions to members.
• Manage performance, scheduling and budget to meet targets.
• Drive member acquisition and revenue through club-level sales.”

Skills

Leadership

Sales Management

Customer Service

People Development

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

24 Hour Fitness is seeking a Sales and Service Manager (SSM) in San Francisco. You will lead a Sales and Service team to deliver member-centric experiences, drive new member sales, and manage a budget while maintaining exceptional service. Partner with GM and Personal Training to meet club targets and enhance member engagement.

The role emphasizes developing talent, implementing training, and achieving department goals through effective leadership and strategic planning.