Club Operations & Sales Leader - Assistant GM

vasafitnessexternalcareers; Oswego Township (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Two gym memberships per employee

401k options

Benefits for 30+ hours per week

Job summary

VASA Fitness is seeking an Assistant General Manager to support club operations, lead a high-performing team, and drive membership sales while ensuring an exceptional member experience. The AGM will coach MES staff, manage scheduling, and help recruit and develop frontline personnel.

The position emphasizes creating an uplifting culture, overseeing multiple departments, and maintaining a safe, welcoming gym environment. This full-time role is based at the Oswego, IL club.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• 3+ years customer service in a retail, restaurant or in-person based service industry.
• 3+ years leading operational teams.
• Strong verbal and written communication skills.
• Build relationships by establishing trust quickly and positively influencing others.
• Personal interest in health, wellness, fitness, and nutrition.
• Must obtain a current CPR certification.
• Pass a background check.

Responsibilities

• Support the General Manager by forecasting upcoming staffing needs and managing club operations.
• Lead membership sales training and coach Member Experience Specialists on sales techniques.
• Oversee recruitment, hiring, and development of frontline team members to maintain UPLIFT culture.
• Provide in-the-moment coaching and feedback to recognise success and address opportunities for improvement.
• Schedule and conduct interviews, and ensure right candidates are hired for open positions.
• Create a welcoming environment for interviewing candidates and new hires.

Skills

Customer service

Team leadership

Verbal and written communication

Relationship building

CPR certification

Background check

Health & wellness interest

Education

High School Diploma or GED

Bachelor's degree

Job description

VASA Fitness is seeking an Assistant General Manager to support club operations, lead a high-performing team, and drive membership sales while ensuring an exceptional member experience. The AGM will coach MES staff, manage scheduling, and help recruit and develop frontline personnel.

The position emphasizes creating an uplifting culture, overseeing multiple departments, and maintaining a safe, welcoming gym environment. This full-time role is based at the Oswego, IL club.