Club Operations Leader — Member Experience

Planet Fitness; Auburn (WA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

Paid vacation/Sick time/Holiday pay

Free Black Card Membership

Employee discounts

Job summary

Planet Fitness Auburn is seeking an Assistant Manager to help oversee gym operations and ensure a welcoming, 'Judgement Free' environment while supporting a financially successful club. You will lead daily front desk activities, assist in recruiting and training staff, drive member engagement, and maintain cleanliness and safety protocols, with a full-time schedule including nights, weekends, and holidays.

This role offers growth opportunities, bonus incentives, and benefits such as health

Qualifications

• Must be 18 years of age or older.
• Passion for helping others and delivering excellent service.
• Previous management or supervisory experience preferred.
• Basic computer proficiency (Microsoft Suite).

Responsibilities

• Assist in overseeing gym operations to ensure a welcoming member experience.
• Achieve or exceed sales and membership goals.
• Recruit, hire, train and develop a high-performing staff.
• Schedule and supervise staff; ensure front desk and member services run smoothly.
• Maintain cleanliness, safety, and facility maintenance; manage supplies and budgets.
• Respond to member inquiries and resolve issues promptly.

Skills

Positive attitude

Customer service

Leadership

Communication

Team management

Problem solving

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Planet Fitness Auburn is seeking an Assistant Manager to help oversee gym operations and ensure a welcoming, 'Judgement Free' environment while supporting a financially successful club. You will lead daily front desk activities, assist in recruiting and training staff, drive member engagement, and maintain cleanliness and safety protocols, with a full-time schedule including nights, weekends, and holidays.

This role offers growth opportunities, bonus incentives, and benefits such as health