Club Operations Lead — Open/Close Expert

VillaSport Athletic Club and Spa; Roseville (CA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

401K match up to 4%

Complimentary club membership

Discounts on products and services

Job summary

Villa Sport Roseville is hiring a Part-Time Club Operations Associate to oversee daily opening and closing activities at our Roseville, CA location. You will ensure smooth front-desk operations, guest service excellence, and adherence to company policies in a fast-paced club environment.

The role requires strong communication, multitasking, and a customer-service mindset, with opportunities to grow within a team that values energy, accountability, and member satisfaction.

Qualifications

• Member Services staff consistently exhibit exceptional member service and ability to utilize current procedures.
• Excellent phone skills; ability to handle intermittent heavy phones.
• Efficient, well-organized, able to handle a variety of duties simultaneously.
• Strong background in problem solving, selling and quality service skills.
• Previous customer service experience.
• Experience leading a shift or being a MOD preferred.
• Excellent written and verbal communication skills with a friendly, professional manner.

Responsibilities

• Oversee club operations during daily opening and closing hours.
• Maintain high standards of member service and safety during shifts.
• Communicate effectively with guests and teammates to ensure smooth operations.

Skills

Customer service

Phone skills

Multitasking

Problem solving

Communication

Team leadership

Outgoing personality

Education

High School Diploma

Job description

Villa Sport Roseville is hiring a Part-Time Club Operations Associate to oversee daily opening and closing activities at our Roseville, CA location. You will ensure smooth front-desk operations, guest service excellence, and adherence to company policies in a fast-paced club environment.

The role requires strong communication, multitasking, and a customer-service mindset, with opportunities to grow within a team that values energy, accountability, and member satisfaction.