Club Membership Growth Director

Fitness Formula Clubs (FFC); Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Life Insurance

Professional development

Fitness education discounts

Educational courses access

Complimentary club access

Spa/retail/fitness discounts

Employee appreciation programs

Inclusive culture

Job summary

Fitness Formula Clubs (FFC) in Chicago East Lakeview is seeking a Membership Sales Director to lead club membership growth. You will drive monthly sales targets, manage a sales team, and build relationships with prospects and the community.

In this role, you’ll develop action plans, implement lead-generation strategies, and ensure superior member experiences. The position offers a $50,000 base plus commission and bonuses, full-time hours, and access to FFC’s wellness network.

Qualifications

• 5 years of sales experience; hospitality or club industry experience preferred.
• 3+ years supervisory/management experience in a goal-driven environment.
• Strong communication and presentation skills with a professional image.
• College degree in marketing, communications or related field preferred.
• Excellent personal presentation, interpersonal skills, and problem solving skills.

Responsibilities

• Achieve club’s monthly membership sales and monthly net membership goals.
• Develop and implement monthly and quarterly sales action plans; monitor programs.
• Implement lead generation strategies (prospecting events, festivals, etc.).
• Recruit, coach, develop and mentor the sales team.
• Conduct needs analyses and present membership benefits to prospects.
• Build relationships and manage pipeline through tours and relation marketing.
• Maintain CRM, contracts and forms; track lead sources and objections.
• Process membership contracts/paperwork in a timely and accurate manner.
• Assist in community outreach and generate up to 50% self-generated leads.
• Network with members and guests to maximize referrals and promote referrals.
• Staff street fairs, expos and outdoor events to generate leads.
• Support corporate health fairs and WellFIT lead generation.
• Stay informed on competition and industry trends.
• Any additional duties as assigned by GM.

Skills

Team player

Leadership / coaching

Sales experience

Interpersonal skills

Problem solving

Education

Bachelor's degree in marketing, communications or related field

Tools

CRM software

Job description

Fitness Formula Clubs (FFC) in Chicago East Lakeview is seeking a Membership Sales Director to lead club membership growth. You will drive monthly sales targets, manage a sales team, and build relationships with prospects and the community.

In this role, you’ll develop action plans, implement lead-generation strategies, and ensure superior member experiences. The position offers a $50,000 base plus commission and bonuses, full-time hours, and access to FFC’s wellness network.